Terms of Use and Privacy Policy

1. Definitions

In these Terms and Conditions, the following definitions apply:

“Website” refers to the informational and review platform dedicated to the “Chilli Heat” game operated by us.
“We/Us/Our” refers to the operators of the Website.
“User” refers to any individual accessing or using the Website.
“Data” refers to any personal or non-personal information collected from Users.
“Cookies” refers to small data files stored on a User’s device when visiting the Website.
“Data Protection Laws” refers to all relevant privacy regulations, including the General Data Protection Regulation (GDPR) and other applicable laws in the United Kingdom.

2. General Terms

The Website serves as an independent provider of information and guidance regarding the “Chilli Heat” slot game developed by Pragmatic Play. It is important to note that we do not operate as an online gambling provider. All content is intended for informational purposes only. While we strive to ensure that the information provided on the Website is accurate and up-to-date, we make no warranties or representations regarding the completeness or reliability of any information. The Website may contain links to third-party websites, and we are not responsible for the content or accuracy of these external sites.

3. Age Restrictions

Users must be at least 18 years of age or of legal age in their jurisdiction to access the Website. By using the Website, Users confirm that they meet this age requirement. We reserve the right to request proof of age and to restrict access to the Website if the age requirement is not met.

4. Intellectual Property

All content, logos, trademarks, and other intellectual property associated with the “Chilli Heat” game are the property of their respective owners and are protected by applicable copyright and trademark laws. Our use of these materials is intended for nominative fair use and does not imply any affiliation or endorsement by the trademark owners. Users may not use any of the Website’s content or intellectual property without express written permission from us.

5. Forum Rules

Users of the Website are expected to engage in respectful and constructive communication. The following behaviors are strictly prohibited:

Posting abusive, vulgar, or offensive materials.
Engaging in spamming or posting irrelevant content.
Promoting external brands or services, including bonus advertising.
We reserve the right to terminate accounts or restrict access to Users who violate these rules.

6. Dispute Mediation Service

We provide a free-of-charge dispute management service to assist Users with complaints against gambling operators. This service is designed to facilitate communication and resolution between Users and operators, ensuring that issues are addressed efficiently and fairly.

7. Guarantees

We offer a player payment guarantee for Users who register via our affiliate links, up to a maximum financial cap of 10,000 EUR or its equivalent. This guarantee is subject to our sole discretion and is designed to provide additional confidence to Users in their gaming experience.

8. Privacy Protection Policy

Data Controller

We are the data controller for the personal information we collect from Users.

Data Collection

We may collect the following types of data:

Contact information such as email addresses.
Automatically collected data including IP addresses, browser types, and usage patterns through cookies.

Purpose of Data Usage

The data collected may be used for the following purposes:

To communicate with Users regarding their queries or support requests.
For analytics and to improve the Website’s functionality and User experience.

Data Retention

We will retain User data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws.

Secure Storage

We implement reasonable security measures to protect User data from unauthorized access, disclosure, alteration, or destruction.

User Rights

Users have the following rights regarding their data:

The right to access their personal data.
The right to correct any inaccuracies in their personal data.
The right to request the erasure of their personal data.
The right to restrict the processing of their personal data.
The right to data portability.
The right to object to the processing of their personal data.

In the event of a business transfer or ownership change, User data may be transferred as part of the assets. Users will be notified of such changes and their rights regarding their data will remain protected. We comply with the EU Cookie Law and local regulations by providing clear information on the use of cookies on the Website and obtaining User consent where necessary.

10. Final Provisions

In the case of discrepancies between translations of these Terms and Conditions, the English version will prevail. We reserve the right to modify these Terms and Conditions at any time without prior notice. Users are encouraged to review these Terms regularly to stay informed of any changes.